Support
Help with accounts, courses, podcasts, quizzes, and more.
Common troubleshooting
- Restart the app and check for updates.
- Make sure you have a stable internet connection.
- Try signing out and signing back in.
- If audio/podcasts fail, verify device audio permissions.
- If AI responses fail, try a shorter prompt and retry.
What to include in your message
- Device model (e.g., iPhone 14, Pixel 8)
- OS version (iOS/Android) and Sagastein app version
- What you expected to happen
- What actually happened + screenshots if possible
- Steps to reproduce (1–2–3)
FAQ
Can Sagastein generate podcasts from lessons?
Yes—Sagastein is designed to support audio/podcast learning so you can listen on the go (availability may vary by release).
Does Sagastein store my notes and quiz progress?
If you use an account and sync features, your notes and progress may be stored so you can continue across sessions/devices.
Are AI answers always correct?
No. AI can make mistakes. Treat outputs as study assistance and verify important information.
How do I request account deletion?
Email support and include the email used for your account. We’ll confirm and process your request.